Cookie Policy

Last updated: 9 August 2026

This Cookie Policy explains how cookies and similar technologies are used on www.iamwell.org.uk.

The website is operated by:

I Am Well Ltd
Company number: 15945127
Registered office: 128 City Road, London, EC1V 2NX
Email: hello@iamwell.org.uk

What Are Cookies?

Cookies are small files placed on your computer, phone or other device when you visit a website.

They can help a website function correctly, remember choices you have made, understand how visitors use different pages and support features provided by other services.

Similar technologies, including local storage and tracking pixels, may work in a comparable way. In this policy, we refer to all of these technologies as cookies.

The Types of Cookies We Use

Necessary Cookies

These cookies are required for the website to operate securely and provide features you have requested.

They may support:

  • Website security and fraud prevention.

  • Forms, checkout and payment functions.

  • Cookie-consent preferences.

  • URL redirects.

  • The shopping basket and customer account features, where used.

  • Remembering when the announcement bar has been dismissed.

Necessary cookies cannot usually be switched off through our cookie banner because parts of the website may not work correctly without them.

Analytics and Performance Cookies

Squarespace may use analytics cookies to help us understand how visitors use the website, including which pages are viewed, how people arrive at the site and how the website performs.

These cookies are restricted unless you choose to accept them through the cookie banner.

Embedded and Third-Party Content

Some pages may include content or links provided by third parties, including YouTube, Zoom, Stripe, TidyCal and social-media platforms.

These providers may use their own cookies when you interact with their content or visit their websites. Their use of cookies is governed by their own privacy and cookie policies.

Marketing Cookies

I Am Well does not currently use cookies for personalised or behavioural advertising.

If this changes, this policy and the cookie banner will be updated before those cookies are used where consent is required.

Cookies That May Be Set

The exact cookies used may vary depending on the Squarespace features available on the page.

Necessary and Preference Cookies

Crumb
Helps protect forms and the website against certain security attacks.
Duration: Session.

ss_performancecookiesAllowed
Remembers whether you accepted analytics and performance cookies.
Duration: 30 days.

ss_marketingcookiesAllowed
Remembers your choice concerning marketing cookies.
Duration: 30 days.

squarespace-announcement-bar
Remembers when you have dismissed the website announcement bar.
Duration: Persistent local storage.

Squarespace Analytics Cookies

These cookies are used only when permitted through the website’s cookie settings.

ss_cid
Identifies unique visitors and helps measure website use.
Duration: Two years.

ss_cpvisit
Identifies unique visitors and tracks visits to the website.
Duration: Two years.

ss_cvisit
Tracks a visitor’s current website session.
Duration: 30 minutes.

ss_cvr
Identifies unique visitors and tracks website visits.
Duration: Two years.

ss_cvt
Tracks activity during a website visit.
Duration: 30 minutes.

Squarespace may update, rename or replace its cookies as its services change.

Third-Party Services

Our website may contain embedded content or links to services operated by other organisations.

These may include:

  • YouTube for embedded videos.

  • Stripe for secure payment processing.

  • TidyCal for appointment and session bookings.

  • Zoom for online sessions and events.

  • Instagram, LinkedIn and other social platforms through links or embedded content.

An ordinary link does not usually place that provider’s cookies on your device while you remain on our website. However, the provider may use cookies when you open its website, complete a payment, make a booking, watch embedded content or otherwise interact with its service.

Embedded content, particularly video, may also allow the provider to receive technical information about your visit. Where supported, optional cookies are controlled through the website’s cookie-consent settings.

I Am Well does not control the cookies placed directly by these providers. Please refer to the relevant provider’s own privacy and cookie information for further details.

Managing Your Cookie Choices

When you first visit the website, the cookie banner allows you to accept, decline or manage optional cookies.

Necessary cookies may still be used because they are required for the website to function securely.

You can change your choices by using the Manage Cookies option on the website. You can also remove or block cookies through your browser settings.

Your preferences may apply only to the browser and device you were using when you made them. If you clear your cookies or use another device, you may need to choose your preferences again.

Blocking some cookies may affect how certain website features, videos, forms or external services operate.

Consent and Personal Information

Necessary cookies are used where they are required to provide the website or a feature you have requested.

Where consent is required, optional cookies will not be used unless you choose to accept them. You may withdraw your consent or change your preferences at any time.

Information collected through cookies may include:

  • Your IP address.

  • Browser and device information.

  • Pages visited and time spent on the website.

  • How you arrived at the website.

  • General location information derived from your IP address.

  • Interactions with forms, buttons, videos or website features.

Where this information can identify you, it will be handled in accordance with our Privacy Policy.

Changes to This Cookie Policy

We may update this Cookie Policy when the cookies used by the website, connected services or relevant legal requirements change.

The latest version will be published on this page, with the date of the most recent update shown at the top.

Contact Us

If you have a question about our use of cookies, contact:

I Am Well Ltd
128 City Road
London
EC1V 2NX

Email: hello@iamwell.org.uk
Website: www.iamwell.org.uk
Company number: 15945127